Black Friday FAQ
Your top sale questions, answered.
Didn't find your answer?
For any other questions that may not be answered here, please visit our Helpdeskwhere you can submit a support ticket.
Your top sale questions, answered.
Sign up (here) to get the VIP treatment. You’ll unlock early access before everyone else (and stocks run out).
It'll be a surprise, but what we can reveal: 100s of our customer-favorite colored contacts, press-on nails, glasses and a totally new secret product line.
Sales change everyday, so set a reminder now
Black Friday promo codes aren’t stackable; but yes, you can still earn loyalty points with your purchase! If you haven’t signed up for Rewards, do so now!
Due to high demand, orders are processed quickly, so changes must be communicated via email within 2 hours of order placement. We will do our best to accommodate, but can't guarantee they can be done before fulfilment.
We highly recommend doing our Lens Quiz to find your perfect match and saving these in your cart!
The sale runs for a limited time only! From Nov 27 through Dec 1! Once it’s gone, it’s gone.
Most discounts are auto-applied at checkout. VIPs who opt inwill receive something extra in their inbox.
Blink and you’ll miss it. Popular styles sell out fast and some products are last chance this year, so set a reminder and save items in your cart early.
We ship as fast as our team can pack! Processing times during Black Friday do not differ from our standard.
For any other questions that may not be answered here, please visit our Helpdeskwhere you can submit a support ticket.
