Reshipment Fee

EyeCandy's

$ 77.70 HKD
Method
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+
  • Free World Shipping
For returned orders

Customer Reviews

Based on 2 reviews
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(1)
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C
C.M.
Ee

Excellent and speedy service! Thank you!

G
G.D.
my contacts came ripped

My contacts were delivered with a rip in them - very dissapointed

Hi Gabriella, Thanks for reaching out to us, and we're sorry to hear about your experience. If we sent you a defective item, we would be happy to correct our mistake. Kindly take clear photo(s) of the lenses as well as the vial caps which indicate the color/product code. Please ensure attachment is less than 1 MB or alternatively, upload it to Dropbox and send us the sharing URL at hello@eyecandys.com. Please include the Order ID for this item in your message. We will try our best to provide a satisfactory resolution upon receiving the photo verification. Cheers, Jessica

Shipping

We offer FREE international standard shipping on all orders above US$15.

For orders totalling less than US$15, a US$4.99 shipping fee applies.

PROCESSING TIME+TRANSIT TIME=TOTAL SHIPPING TIME

STANDARD FREE SHIPPING (E-EXPRESS)

Processing time: 2-4 working days, does not include additional time needed for Backordered products.
Transit Time: Zone A countries (10-15 working days), Zone B countries (15-30 working days)

Zone A countries: United States, Canada, Brazil, the United Kingdom, Russia, France, Germany, Spain, Netherlands, Switzerland, Norway, Sweden, Denmark, Israel, Australia, New Zealand, Japan, South Korea, Singapore, Thailand, Cambodia, Macao, Philippines  and Vietnam. Other countries are in Zone B.

COURIER SHIPPING (SURCHARGE)

Processing time: 2-3 working days, does not include additional processing/production/assembly time if indicated. Transit time: 2-10 working days for all countries.

For exact courier services offered, transit times and costs, [lease refer to the Shipping Calculator on the Cart page.

Returns

Items in original condition (unopened, unmarked and unused) can be returned for a partial refund. Returns are subject to a 30% restocking fee

For full details, please refer to this page: Customer Service